Reference

116x Privacy Policy For Your Account

The 116x Privacy Policy explains what we collect when you open an account, sign in from a phone, or check DANA and QRIS status.

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116x 116x Privacy Policy For Your Account
PRIVACY CONTACT

Get Help With A Data Request

A clear contact path matters when a record looks unfamiliar or you want a correction. Start from your signed-in account help route and include the email or phone detail connected with your…

Account help route Use the account help path for privacy questions about phone verification, sign-in records, device activity, or a request to correct details held against your account.
Payment record check For a DANA, OVO, GoPay, QRIS, virtual account, or bank transfer question, share the receipt reference and date so we can check the matching privacy record.
Request follow-up Tell us whether you want access, correction, deletion, or a purpose explanation. We may ask account checks before discussing personal data through the support route.
DATA PRACTICES

What 116x Keeps And Protects

We keep this Privacy Policy practical by linking each data category to an account task: phone verification supports access checks, device signals help spot unusual sign-ins, and payment references help match a…

Account details

We handle the contact details you submit for account creation and phone verification. They help us match your request to the correct account when you ask about access or correction.

Device signals

Browser type, device path, sign-in time, and related technical events can be recorded to identify unusual account activity and investigate a security question.

Cookies and sessions

Cookies may keep a sign-in session available and record basic page performance. You can manage cookie settings in your browser, though some account paths may then work differently.

Payment references

We may retain a transaction reference, amount status, method name, and receipt date for DANA, OVO, GoPay, QRIS, virtual account, or bank transfer checks.

Account security

We limit internal access to account data, use verification before discussing a record, and will not ask you to disclose a password or complete wallet login details.

Retention and changes

Records remain only as long as needed for stated purposes, security, dispute handling, or legal duties. Ask for a copy, correction, or deletion through account help.

Privacy Policy Answers For Indonesia

These Privacy Policy answers focus on the questions you may have before opening an account or sending a data request. We explain the account step, device behaviour, cookies, wallet references, and the route for asking us to check or change a record. Any access or deletion request depends on local law and may require a reasonable account verification step.

It covers account details, phone verification, device and sign-in signals, cookies, support messages, and payment references connected with DANA, OVO, GoPay, QRIS, virtual account, or bank transfer activity.

We use your phone detail for the account verification step before access and to match privacy requests with the correct record. We do not need your wallet password for that check.

Yes. We may record browser type, device path, sign-in time, and related technical events to protect account access, investigate unusual activity, and understand whether a session is working correctly.

Our Privacy Policy treats DANA and QRIS references as payment-status data. We may keep a receipt reference, method name, date, and status to answer a payment question without requesting full wallet credentials.

Yes. Use the signed-in account help route, describe the field that appears wrong, and provide the connected phone or email detail. We may verify account ownership before making a change.

Retention depends on the purpose and applicable legal duties. We keep records for account security, payment queries, dispute handling, or required obligations, then remove or restrict them when no longer needed.

You can submit a deletion request through account help. We assess it under local requirements; some records may need to remain for security, payment reconciliation, or legal duties where local law permits.

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